Managing a grievance can involve many moving parts. Union staff may need to document the original issue, maintain member and employer information, track important dates, organize supporting documents, record case activity, follow the grievance through multiple steps,...
Union staff work with important documents every day. Agreements, member-related records, forms, correspondence, reports, supporting documents, and other files may all play a role in membership administration. As the volume of information grows, however, simply storing...
For unions that operate hiring halls, matching members with job opportunities is an important everyday responsibility. A new job request may require staff to consider member availability, qualifications, classifications, skills, certifications, seniority or other...
Union contracts contain information that staff rely on throughout the life of an agreement. Expiration dates, renewal periods, bargaining information, employer details, agreements, amendments, and supporting documents may all need to be available when important...
Membership organizations depend on accurate, accessible information to operate effectively. Staff may use membership systems to manage contact information, membership status, payments, communications, events, reporting, and other important records. However, access to...
Choosing new membership technology is a significant decision for any union or membership organization. However, selecting and implementing the software is only the beginning. The real test often comes later. What happens when operational requirements change? Who helps...
